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| Shipping | ||
| To ensure the safe delivery of all orders, we ship all stamps in small sections of Hagnar pages, sealed in plastic bags to protect from moisture and sandwiched between two pieces of cardboard to protect against rough handling in the post. | ||
| Our shipping charges are very competitive and our aim is simply to recover the postal and packaging material costs. We charge NZ$3.50 to ship worldwide via International Air Mail with delivery within three to ten working days after dispatch. Orders to New Zealand customers are sent via FastPost which aims for next working day delivery. | ||
| We are constantly buying new stock to replace popular items. However, if we are out of stock on any of the items you have ordered we will do everything we can to track them down for you including purchasing from other dealers, if they have them. We do not delay orders, preferring to ship what we have to you (within two working days of your order) and then send the rest of the items later as they arrive. All back-ordered items are shipped free of charge. If you locate the stamps before we do, just let us know and we will arrange a refund either to your credit card / Paypal account, or online as a credit off your next order so that you can select other items from our catalogue - whichever option you'd prefer. | ||
| Orders containing over 50 items are often split into multiple shipments to minimise the risk of loss or damage in transit. This practice also ensures that you receive the first portion of your order in a timely fashion with little impact on other customers. There are no extra charges for multiple shipments. | ||
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